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I am locked out of Banner. How do I unlock my account?

If you are using your personal Banner account, you should first try using the Banner Password Reset tool, found under the "Links for Everyone" section on the left side of Internal. If that does not work, you will need to call the Helpdesk at 865-4357 to have a work order entered.

If you are using a generic departmental account, you should contact the Helpdesk at 865-4357.

How do I put an icon for Banner on my desktop?

  1. Right-click on your desktop.
  2. Choose New.
  3. Choose Shortcut.
  4. Enter "http://inb.providence.col" (without the quotation marks) in the empty field.

I need access to Banner. How do I get an account?

This depends on the type of access you need.

​Access to... ​Contact ​Phone ​Email
​Student Information (most common) ​Lucille Calore ​865-2366 ​
​Financial Information ​Lori Cote ​865-1961 ​
​Alumni ​Tom Dickinson ​865-2771 ​
​Human Resources ​Pat Beland ​865-2321 ​
​Financial Aid
​Sandy Oliveira ​865-2602 ​

Catholic and Dominican

What does it mean to be a Catholic and Dominican college? We invite you to explore this question and the distinctive mission of Providence College.
About Providence College's Catholic and Dominican Identity